Privacy Policy

1. Who We Are

TROI Trading & Tech ("TROI," "we," "us," or "our") is an education and consulting platform founded by John Dunham, a U.S. Army veteran, offering trading education and technology consulting services. This website is operated at troitradingandtech.com.

Contact: hello@troitradingandtech.com

2. Information We Collect

Information You Provide Directly

• Name and email address — collected when you submit the lead capture form to request our free starter guide or when you contact us through the contact form.
• Messages — the content of any message you send through our contact form.

Information Collected Automatically

• Usage data — pages visited, time spent, referring URLs, browser type, and device type, collected via standard web analytics.
• IP address — collected automatically by our hosting infrastructure (Vercel) for security and performance purposes.

Information We Do Not Collect

We do not collect payment card information, Social Security numbers, government ID numbers, or sensitive financial data through this website.

3. How We Use Your Information

• To deliver the free starter guide you requested
• To send educational email content and updates related to TROI's programmes (you can unsubscribe at any time)
• To respond to your contact form inquiries
• To improve website performance and user experience
• To comply with applicable laws and protect our legal rights

4. Email Marketing

If you submit your email address on this site, you will be added to our email list managed through MailerLite. Every marketing email we send includes an unsubscribe link. You may also unsubscribe at any time by emailing us directly. We will process your unsubscribe request within 10 business days.

MailerLite's privacy policy is available at mailerlite.com/legal/privacy-policy.

5. Affiliated Programmes

TROI Trading & Tech partners with affiliated programmes including BYLD Trading Academy and Agent Midas. If you click through to any affiliated programme website, that site's own privacy policy governs the collection and use of your data. We are not responsible for the privacy practices of third-party sites.

6. Data Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers — third-party tools that help us operate the site (MailerLite for email, Vercel for hosting), bound by their own privacy commitments
• Legal requirements — if required by law, subpoena, or to protect the safety of our users or the public
• Business transfer — if TROI is sold or merged, your information may transfer as part of that transaction

7. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy or as required by law. You may request deletion of your data at any time by contacting us at hello@troitradingandtech.com.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your data ("right to be forgotten")
• Opt-out — unsubscribe from marketing communications at any time
• California residents (CCPA) — you have the right to know what data we collect, request deletion, and opt out of sale (we do not sell data)
• EU/UK residents (GDPR) — you have the right to data portability and to lodge a complaint with your local supervisory authority

To exercise any of these rights, contact us at hello@troitradingandtech.com. We will respond within 30 days.

9. Cookies

This website may use essential cookies to maintain basic functionality (such as remembering your light/dark theme preference). We do not currently use advertising cookies or third-party tracking cookies. If this changes, we will update this policy and, where required by law, obtain your consent.

10. Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

11. Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the site after changes constitutes your acceptance of the updated policy.

13. Contact Us

Questions about this Privacy Policy? Contact us at:

• Email: hello@troitradingandtech.com
• Website: troitradingandtech.com